Last Updated: 20-Nov-2025

MotoPartsLab (“we,” “us,” or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase.

By using MotoPartsLab, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information to provide a smooth shopping experience:

a. Personal Information

Collected when you create an account, place an order, or contact us:

• Full name

• Email address

• Phone number

• Billing & shipping address

• Payment details (processed securely via payment gateway; we do not store full card information)

b. Device & Technical Data

Collected automatically when you browse our site:

• IP address

• Browser type & version

• Device type

• Pages viewed & time spent

• Cookies and tracking data

c. Order & Activity Information

• Items added to cart

• Wishlist items

• Order history

• Communication preferences

2. How We Use Your Information

MotoPartsLab uses your data to:

• Process and deliver your orders

• Provide customer support

• Improve website performance and user experience

• Send order updates, promotions, or newsletters (only if you opt in)

• Prevent fraudulent activities

• Personalize product recommendations

We never sell your personal data.

3. Cookies & Tracking Technologies

MotoPartsLab uses cookies to:

• Remember your shopping cart

• Keep you logged in

• Analyze site traffic and performance

• Improve product recommendations

You may disable cookies in your browser settings, but some site features may not work properly.

4. Sharing Your Information

We only share your information with trusted third parties when necessary:

a. Service Providers

• Payment processors

• Shipping partners and logistics companies

• Data analytics tools

• Email or SMS notification services

b. Legal Compliance

We may disclose information if required by law or to protect our rights, users, or operations.

We do not sell or share your personal data with unrelated third parties for marketing.

5. Data Storage & Security

We use industry-standard security measures to keep your data safe. This includes:

• Encrypted payment processing

• Secure servers & firewalls

• Limited access for authorized personnel only

While we take all reasonable steps to protect your data, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your region, you may have the right to:

• Access the personal data we hold about you

• Request correction or deletion

• Opt out of promotional communications

• Disable cookies

• Request a copy of your stored data

You can contact us anytime to exercise these rights.

7. Retention of Information

We retain your data for as long as necessary to:

• Fulfill your orders

• Meet legal obligations

• Resolve disputes

• Improve service quality

After this, your information is securely deleted or anonymized.

8. Third-Party Links

Our website may contain links to external websites. MotoPartsLab is not responsible for their content, privacy practices, or data handling.

9. Children’s Privacy

MotoPartsLab does not knowingly collect information from individuals under the age of 18. If you believe a child has provided us with data, contact us immediately to remove it.

10. Updates to This Policy

We may update this Privacy Policy as needed. Changes will be posted on this page with a revised “Last Updated” date.

11. Contact Information

If you have questions about this Privacy Policy or want to exercise your rights, contact us:

MotoPartsLab Support
Email: support@motopartslab.com