Terms & Conditions
Last Updated: 20-Nov-2025
Welcome to our online store for car, motorcycle, and EV scooter spare parts. By accessing or purchasing from our website, you agree to comply with the Terms & Conditions outlined below. Please read them carefully before using our services.
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1. General Information
These Terms & Conditions govern the use of our website and the purchase of spare parts listed on our platform. By using our site, you confirm that you are at least 18 years old and legally capable of entering a binding contract.
We reserve the right to update or change these terms at any time. Continued use of the website after changes means you accept the updated terms.
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2. Product Information
We aim to provide accurate descriptions, specifications, and images of all spare parts (car, motorcycle, and EV scooters).
Actual product color, design, or packaging may slightly vary.
Compatibility information is provided to the best of our knowledge, but customers must verify fitment before purchasing.
Prices may change without notice.
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3. Orders & Payments
All orders are subject to product availability and order confirmation.
We reserve the right to cancel or refuse an order at our discretion (including issues with incorrect pricing, product errors, or suspected fraudulent activity).
Payments must be made through the accepted payment methods displayed on the website.
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4. Shipping & Delivery
Shipping timelines vary based on location and product availability.
Delays caused by courier services, weather conditions, or unforeseen events are outside our control.
Customers must provide accurate delivery details. We are not responsible for delays caused by incorrect information.
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5. Returns, Refunds & Exchanges
Eligibility for returns or refunds is subject to our Return & Refund Policy.
Electrical/ECU-related parts, installed parts, or damaged items (due to incorrect installation or misuse) are not eligible for return.
Products must be unused, in original packaging, and returned within the specified return window.
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6. Warranty
Some items may carry manufacturer warranties. Warranty terms vary by product and brand.
Warranty does not apply to damage caused by improper installation, modification, or misuse.
Claims must be supported with proof of purchase.
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7. Installation & Liability
We strongly recommend installation by a qualified technician or mechanic.
We are not responsible for damages resulting from:
Incorrect installation
Use of incompatible parts
Vehicle modification
Improper handling or misuse
Customers assume full responsibility for ensuring proper fitment and safe use of purchased parts.
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8. Intellectual Property
All content on our website—including text, images, graphics, and logos—is our intellectual property or used with permission. You may not copy, distribute, or use this content without prior written consent.
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9. User Conduct
By using our website, you agree not to:
Engage in fraudulent, abusive, or illegal activities.
Interfere with site security or functionality.
Use automated tools (bots, scrapers) without permission.
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10. Limitation of Liability
We do not guarantee uninterrupted access to our website. To the extent permitted by law, we are not liable for:
Direct, indirect, or incidental damages
Loss of data, revenue, or business
Issues arising from the use or inability to use our website or products
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11. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the content, privacy practices, or actions of these external sites.
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12. Governing Law
These Terms & Conditions are governed by the laws of Pakistan. Any disputes will be handled under the appropriate courts of that jurisdiction.
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13. Contact Information
For questions or concerns regarding these Terms & Conditions, reach us at:
Email: support@motopartslab.com